Shipping policy

Processing & Shipping Times

• Orders are processed within 3-5 business days.

• Delivery times vary based on location and shipping carrier delays.

• We are not responsible for delays once the order has been shipped.

Shipping Rates & Responsibility

• Shipping rates are calculated at checkout based on weight, destination, and carrier rates.

• Once an order has been shipped, we are not responsible for lost, stolen, delayed, or damaged packages.

• If your package is marked as delivered but you did not receive it, check with your carrier, neighbors, or local post office.

• If your package is returned due to an incorrect address entered at checkout, you are responsible for reshipping fees.

No Refunds or Replacements

• All sales are final. We do not offer refunds, replacements, or exchanges for orders once they have been shipped.

• If your order arrives damaged, you must contact the carrier directly to file a claim.

Contact Us

For any shipping-related inquiries, email us at support@feralrootessentials.com.

By placing an order with Feral Root Essentials, you agree to this Shipping Policy.